Payment & shipping
Payment details
Unless otherwise specified in the respective product description, we offer the following payment options for deliveries within Germany:
1. Credit Cards
2. Purchase on account via BS PAYONE (for Germany and Austria only)
3. PayPal
Detailed information on the individual payment options
1. Credit Cards
Pay conveniently by credit card. We accept the following credit cards: Visa and MasterCard.
If the credit card payment method is selected, the invoice amount is due immediately upon conclusion of the contract. The credit card payment method is processed in cooperation with BS PAYONE GmbH, Lyoner Str. 9, 60528 Frankfurt am Main, Germany, which the Seller authorises to collect claims on its behalf. BS PAYONE GmbH collects the invoice amount from the Customer’s specified credit card account. The credit card is charged immediately after the Customer order has been sent in the online shop. Even when selecting the credit card payment method via BS PAYONE GmbH, the Seller remains responsible for general Customer enquiries, e.g. regarding goods, delivery time, dispatch, returns, complaints, cancellation declarations and dispatches or credit notes.
2. Purchase on account via BS PAYONE
If the purchase on account payment method via BS PAYONE is selected, the purchase price becomes due after the goods have been delivered and invoiced. In this case, the purchase price must be paid within 14 (fourteen) days of receipt of the invoice without deduction to BS PAYONE GmbH, Lyoner Str. 9, 60528 Frankfurt am Main, Germany. Purchase on account is only possible for customers who are 18 years of age. The purchase on account payment method requires a successful credit check by BS PAYONE GmbH. If the Customer is allowed to purchase on account after checking the creditworthiness, the payment is processed in cooperation with BS PAYONE GmbH, to which the Seller assigns its payment claim. In this case, the Customer can only pay BS PAYONE GmbH with debt-discharging effect. Even if the payment method for purchase on account via BS PAYONE is selected, the Seller remains responsible for general customer enquiries, e.g. regarding goods, delivery time, dispatch, returns, complaints, cancellation notices and dispatches or credit notes. In all other respects, the General Terms and Conditions of BS PAYONE GmbH apply. (https://www.bspayone.com/AT/de/gtc).
3. PayPal
Only a few steps to make a payment:
1. Select “PayPal” as the payment method at checkout.
2. To process the payment, you will be redirected to the PayPal website.
3. If you are already a PayPal customer, you can log in with your PayPal user data and initiate the payment.
If you do not yet have a PayPal account, you can create a PayPal account and then confirm the payment. It is not necessary to set up a PayPal account for the payment methods direct debit via PayPal, credit card via PayPal and purchase on account via PayPal.
4. You will then be redirected to us (www.travelite.com)
4. Purchase on account via Klarna
Klarna In co-operation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (‘Klarna’) we offer you the following payment options. Payment via Klarna is only available to consumers. Unless otherwise specified below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. Further information can be found in the respective payment option and in the order process.
Purchase on account via Klarna
The invoice amount is due 30 days after dispatch of the goods and receipt of the invoice. Klarna can offer registered Klarna customers, selected according to their own criteria, further payment methods in the customer account. However, we have no influence on the offering of these modalities; other individually offered payment modalities affect your legal relationship with Klarna. You can find further information on this in your Klarna account.
The invoice amount is due 30 days after dispatch of the goods and receipt of the invoice. Klarna can offer registered Klarna customers, selected according to their own criteria, further payment methods in the customer account. However, we have no influence on the offering of these modalities; other individually offered payment modalities affect your legal relationship with Klarna. You can find further information on this in your Klarna account.
Shipping costs and information
Shipping shall only take place within the territory of Germany, Austria, Belgium, France, Italy and the Netherlands. The General Terms and Conditions and other information necessary for the conclusion of the contract are therefore provided exclusively in German. The order is shipped via DPD. The shipping costs incurred in each case can be found in the table below.
We process all orders within 1–2 working days and hand them over to our shipping partner as quickly as possible after receipt of payment. They will then deliver the parcels within 1–2 working days.
When shipping with DPD, you can view the status of your parcel here: DPD shipment tracking
I. Shipping within Germany:
We charge a flat rate of EUR 4.95 per order for shipments within mainland Germany.
We ship free of charge for orders with a gross order value of EUR 50.00 or more.
II. Shipping within Austria:
We charge a flat rate of EUR 9.95 per order for shipments within Austria.
We ship free of charge for orders with a gross order value of EUR 100.00 or more.
III. Shipping within other countries:
We charge a flat rate of EUR 9.95 per order for shipments within the other countries.
We ship free of charge for orders with a gross order value of EUR 150.00 or more.
(International shipping only takes place in Austria, Belgium, France, Italy and the Netherlands).