Declaration of accessibility


travelite GmbH + Co KG endeavours to make its website accessible in accordance with the Hamburg Disability Equality Act (HmbBGG) and the Ordinance on the Enforcement of the Act (HmbBITVO), as well as the BFSG and BFSGV. This declaration on accessibility applies to the domain: https://www.travelite.com/.


Status of compliance with the requirements


This website is partially compliant with the HmbBGG and HmbBITVO, as well as the BFSG and BFSGV, due to the following incompatibilities or exceptions.


Our products and services can be found, accessed and used by people with disabilities in the usual way, without particular difficulty and in principle without outside help.

Description of the service

We offer the sale of suitcases and luggage on our website.


Descriptions and explanations that are necessary to understand how the service is provided


Content that is not accessible


The following content is not accessible as it is not compatible with the underlying harmonised standard EN 301 549:

  • There are images without labelling on several pages. It is difficult to navigate to the images using screen readers.
  • The contrast between text and background is too low on all pages.
  • There are buttons without labelling on all pages. It is difficult to navigate to the buttons with screen readers.
  • On some pages there are headings that have no labelling or contain the aria-hidden attribute and are therefore not accessible for screen readers.
  • There are invalid aria attribute values on one page. These are not recognised by screen readers and are therefore not displayed correctly.
  • On several pages, a superordinate element is missing the corresponding subordinate elements. This can confuse screen reader users, as content is expected but none is present.
  • On individual pages, there are elements whose Aria ID appears several times. This makes it difficult to navigate the website with screen readers.
  • There are lists on individual pages that contain elements that do not belong in lists. As a result, the lists may not be output correctly by assistive technologies.


This statement was created on 09/07/2025. The statement was created using the Eye-Able® technology from Web Inclusion GmbH. Eye-Able Report ® - a product of Web Inclusion GmbH - has run through all machine-verifiable test steps.

Feedback and contact details


Do you have a comment or suggestion about barriers on this website? Please get in touch with us. We will explain which barriers exist. You can find out what exceptions we have made. We will answer your questions as quickly as possible, but at the latest within the statutory period of one month. Thank you for your feedback. You can contact us at the following address:

Marek Kalisch
e-commerce.d2c@travelite.de


Arbitration centre


If no satisfactory solution is found to your enquiry about the accessibility of our website, you can contact an arbitration board. Its task is to resolve disputes between people with disabilities and federal public bodies. The aim is not to find winners or losers. Rather, the aim is to find a solution to a problem together and out of court with the help of the conciliation centre. The conciliation procedure is free of charge. You also do not need legal advice. You can reach the arbitration centre at the following address:

Schlichtungsstelle HmbBGG
Dammtorstraße 14
20354 Hamburg
schlichtungsstelle-hmbbgg@soziales.hamburg.de
https://www.hamburg.de/politik-und-verwaltung/behoerden/sozialbehoerde/themen/behinderung/schlichtungsstelle-behinderung


Market surveillance centre

The contact details of the market surveillance body responsible for us are

MLBF (under construction)
c/o Ministerium für Arbeit, Soziales, Gesundheit und Gleichstellung Sachsen-Anhalt
Postfach 39 11 55
39135 Magdeburg
MLBF@ms.sachsen-anhalt.de
Tel.: 0391 567 6970

Disclaimer


The automatic check of the web content was carried out on: 09.07.2025. Google Chrome version 136.0.7103.92 was used for the web content. We guarantee the accuracy of the information provided for the tested application version under the specified browser and operating system parameters. If different versions or environments are used, a different presentation is possible, which may deviate from the results given here. For a complete check, manual tests by the website operator are also recommended.