Terms and Conditions
2. Contract Partners, Conclusion of Contract, Correction Options
3. Contract Language, Storage of Contract Text
4. Subject Matter of the Contract
5. Delivery Conditions
6. Payment
7. Right of Withdrawal
8. Retention of Title
9. Transport Damage
10. Warranty and Guarantees
11. Liability
12. Code of Conduct
13. Dispute Resolution
14. Final Provisions
1. Scope
These terms and conditions apply to all orders placed through our online shop by consumers and entrepreneurs.
A consumer is any natural person who enters into a legal transaction for purposes that predominantly are outside his trade, business or profession. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or self-employed professional activity.
With respect to entrepreneurs: if the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby objected to; they will only become part of the contract if we have expressly agreed to them.
2. Contract Partners, Conclusion of Contract, Correction Options
The purchase contract is concluded with travelite GmbH + Co. KG.
The presentation of the products in the online shop does not represent a legally binding offer but rather a non-binding online catalog. You can place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order using the correction tools provided and explained during the ordering process. By clicking the order button, you submit a binding offer to purchase the products in the cart. Confirmation of receipt of your order will be sent by email immediately after the order is submitted.
We accept your offer within two days by:
- sending a declaration of acceptance in a separate email, or
- processing the payment transaction via our payment service provider or the selected payment method. The timing of the payment transaction depends on the selected payment method (see section “Payment”).
The applicable option depends on which of the listed events occurs first.
3. Contract Language, Storage of Contract Text
The languages available for concluding the contract are: German, English, French, Dutch, Italian.
We store the contract text and send you the order data and our terms and conditions in text form. For security reasons, the contract text is no longer accessible via the internet.
4. Subject Matter of the Contract
4.1 Product Description
The respective product description forms an essential part of the contract.
4.2 Product Images
Without prejudice to your statutory warranty rights, please note the following: due to individual screen configurations (e.g. resolution and brightness), minor differences between the displayed and actual product colors may occur.
5. Delivery Conditions
Delivery Options
We ship the products to the delivery address specified in the order process.
We deliver by shipping only. Self-collection is unfortunately not possible.
We do not deliver to packing stations.
6. Payment
The following payment methods are generally available in our shop:
Credit Card
You enter your credit card details during the ordering process. Your card will be charged immediately after the order is submitted.
Klarna
In cooperation with Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”), we offer the following payment options. Payment via Klarna is only available to consumers. Unless otherwise stated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. Further information can be found during the ordering process and with each payment option.
Purchase on account via Klarna
The invoice amount is due 30 days after shipment of the goods and receipt of the invoice.
Klarna may offer additional payment options to registered Klarna customers at its own discretion. We have no influence on these options. Further information is available in your Klarna account.
PayPal, PayPal Express
To pay the invoice amount via PayPal, you must be registered with PayPal, authenticate yourself with your login credentials, and confirm the payment instruction. The payment transaction will be processed immediately by PayPal after the order is submitted. More details are available during the ordering process.
PayPal may offer additional payment methods to registered customers. We have no control over these options. See your PayPal account for details.
7. Right of Withdrawal
Consumers have the legal right of withdrawal as described in the withdrawal policy. Entrepreneurs are not granted a voluntary right of withdrawal.
8. Retention of Title
The product remains our property until full payment has been made.
For entrepreneurs, the following applies additionally: We retain ownership of the product until all claims from an ongoing business relationship have been settled. You may resell the reserved goods in the ordinary course of business; you assign to us in advance all claims arising from such resale – regardless of any combination or mixing of the goods with a new item – to the amount of the invoice, and we accept this assignment. You remain authorized to collect the claims, but we may also collect them ourselves if you fail to fulfill your payment obligations. We will release the securities to which we are entitled upon request if the realizable value of the securities exceeds the outstanding claims by more than 10%.
9. Transport Damage
For consumers: If goods are delivered with obvious transport damage, please report such defects to the carrier immediately and contact us without delay. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, especially your warranty rights, but will help us assert our own claims against the carrier or transport insurance.
For entrepreneurs: The risk of accidental loss and accidental deterioration passes to you as soon as we have delivered the item to the carrier, freight forwarder, or other person or institution designated to carry out the shipment.
10. Warranty and Guarantees
10.1 Liability for Defects
Unless otherwise expressly agreed below, the statutory liability for defects applies.
The following limitations and shortened periods do not apply to claims for damages caused by us, our legal representatives or vicarious agents
- in case of injury to life, body or health
- in case of intentional or grossly negligent breach of duty or fraud
- in case of breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and which the contractual partner may regularly rely on (cardinal obligations)
- within a guarantee promise, if agreed, or
- insofar as the scope of application of the Product Liability Act is opened.
Restrictions for Entrepreneurs
Only our own statements and the manufacturer's product descriptions included in the contract shall be deemed as an agreement on the quality of the goods. We assume no liability for public statements by the manufacturer or other advertising statements. For entrepreneurs, the limitation period for claims for defects in newly manufactured goods is one year from the transfer of risk.
The above does not apply if the item was used for a building in accordance with its normal use and caused its defectiveness. The statutory limitation periods for the right of recourse according to § 445a BGB remain unaffected.
Note for Merchants
Among merchants, the duty to inspect and give notice of defects regulated in § 377 HGB applies. If you fail to make the notification provided there, the goods are deemed approved unless the defect was not detectable during the inspection. This does not apply if we have fraudulently concealed a defect.
10.2 Guarantees and Customer Service
Information about any additional guarantees and their exact conditions can be found with the product and on special information pages in the online shop.
Customer service: by email at hello@travelite.com or by phone (Mon - Thu 10 a.m. - 4 p.m. + Fri 10 a.m. - 2 p.m.) at 040-642154888
11. Liability
We are always fully liable for claims based on damages caused by us, our legal representatives or vicarious agents:
- in case of injury to life, body or health,
- in case of intentional or grossly negligent breach of duty,
- in case of guarantee promises, if agreed, or
- insofar as the scope of application of the Product Liability Act is opened.
In case of breach of essential contractual obligations due to slight negligence by us, our legal representatives or vicarious agents, the liability is limited to the foreseeable damage typical for the contract at the time of its conclusion. Otherwise, claims for damages are excluded.
12. Code of Conduct
We have submitted to the following codes of conduct:
13. Dispute Resolution
We are not obliged or willing to participate in dispute resolution proceedings before a consumer arbitration board.
14. Final Provisions
If you are an entrepreneur, German law shall apply, excluding the UN Convention on Contracts for the International Sale of Goods.
If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.
Terms and Conditions
2. Contract Partners, Conclusion of Contract, Correction Options
3. Contract Language, Storage of Contract Text
4. Subject Matter of the Contract
5. Delivery Conditions
6. Payment
7. Right of Withdrawal
8. Retention of Title
9. Transport Damage
10. Warranty and Guarantees
11. Liability
12. Code of Conduct
13. Dispute Resolution
14. Final Provisions
1. Scope
These terms and conditions apply to all orders placed through our online shop by consumers and entrepreneurs.
A consumer is any natural person who enters into a legal transaction for purposes that predominantly are outside his trade, business or profession. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or self-employed professional activity.
With respect to entrepreneurs: if the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby objected to; they will only become part of the contract if we have expressly agreed to them.
2. Contract Partners, Conclusion of Contract, Correction Options
The purchase contract is concluded with travelite GmbH + Co. KG.
The presentation of the products in the online shop does not represent a legally binding offer but rather a non-binding online catalog. You can place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order using the correction tools provided and explained during the ordering process. By clicking the order button, you submit a binding offer to purchase the products in the cart. Confirmation of receipt of your order will be sent by email immediately after the order is submitted.
We accept your offer within two days by:
- sending a declaration of acceptance in a separate email, or
- processing the payment transaction via our payment service provider or the selected payment method. The timing of the payment transaction depends on the selected payment method (see section “Payment”).
The applicable option depends on which of the listed events occurs first.
3. Contract Language, Storage of Contract Text
The languages available for concluding the contract are: German, English, French, Dutch, Italian.
We store the contract text and send you the order data and our terms and conditions in text form. For security reasons, the contract text is no longer accessible via the internet.
4. Subject Matter of the Contract
4.1 Product Description
The respective product description forms an essential part of the contract.
4.2 Product Images
Without prejudice to your statutory warranty rights, please note the following: due to individual screen configurations (e.g. resolution and brightness), minor differences between the displayed and actual product colors may occur.
5. Delivery Conditions
Delivery Options
We ship the products to the delivery address specified in the order process.
We deliver by shipping only. Self-collection is unfortunately not possible.
We do not deliver to packing stations.
6. Payment
The following payment methods are generally available in our shop:
Credit Card
You enter your credit card details during the ordering process. Your card will be charged immediately after the order is submitted.
Klarna
In cooperation with Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”), we offer the following payment options. Payment via Klarna is only available to consumers. Unless otherwise stated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. Further information can be found during the ordering process and with each payment option.
Purchase on account via Klarna
The invoice amount is due 30 days after shipment of the goods and receipt of the invoice.
Klarna may offer additional payment options to registered Klarna customers at its own discretion. We have no influence on these options. Further information is available in your Klarna account.
PayPal, PayPal Express
To pay the invoice amount via PayPal, you must be registered with PayPal, authenticate yourself with your login credentials, and confirm the payment instruction. The payment transaction will be processed immediately by PayPal after the order is submitted. More details are available during the ordering process.
PayPal may offer additional payment methods to registered customers. We have no control over these options. See your PayPal account for details.
7. Right of Withdrawal
Consumers have the legal right of withdrawal as described in the withdrawal policy. Entrepreneurs are not granted a voluntary right of withdrawal.
8. Retention of Title
The product remains our property until full payment has been made.
For entrepreneurs, the following applies additionally: We retain ownership of the product until all claims from an ongoing business relationship have been settled. You may resell the reserved goods in the ordinary course of business; you assign to us in advance all claims arising from such resale – regardless of any combination or mixing of the goods with a new item – to the amount of the invoice, and we accept this assignment. You remain authorized to collect the claims, but we may also collect them ourselves if you fail to fulfill your payment obligations. We will release the securities to which we are entitled upon request if the realizable value of the securities exceeds the outstanding claims by more than 10%.
9. Transport Damage
For consumers: If goods are delivered with obvious transport damage, please report such defects to the carrier immediately and contact us without delay. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, especially your warranty rights, but will help us assert our own claims against the carrier or transport insurance.
For entrepreneurs: The risk of accidental loss and accidental deterioration passes to you as soon as we have delivered the item to the carrier, freight forwarder, or other person or institution designated to carry out the shipment.
10. Warranty and Guarantees
10.1 Liability for Defects
Unless otherwise expressly agreed below, the statutory liability for defects applies.
The following limitations and shortened periods do not apply to claims for damages caused by us, our legal representatives or vicarious agents
- in case of injury to life, body or health
- in case of intentional or grossly negligent breach of duty or fraud
- in case of breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and which the contractual partner may regularly rely on (cardinal obligations)
- within a guarantee promise, if agreed, or
- insofar as the scope of application of the Product Liability Act is opened.
Restrictions for Entrepreneurs
Only our own statements and the manufacturer's product descriptions included in the contract shall be deemed as an agreement on the quality of the goods. We assume no liability for public statements by the manufacturer or other advertising statements. For entrepreneurs, the limitation period for claims for defects in newly manufactured goods is one year from the transfer of risk.
The above does not apply if the item was used for a building in accordance with its normal use and caused its defectiveness. The statutory limitation periods for the right of recourse according to § 445a BGB remain unaffected.
Note for Merchants
Among merchants, the duty to inspect and give notice of defects regulated in § 377 HGB applies. If you fail to make the notification provided there, the goods are deemed approved unless the defect was not detectable during the inspection. This does not apply if we have fraudulently concealed a defect.
10.2 Guarantees and Customer Service
Information about any additional guarantees and their exact conditions can be found with the product and on special information pages in the online shop.
Customer service: by email at hello@travelite.com or by phone (Mon - Thu 10 a.m. - 4 p.m. + Fri 10 a.m. - 2 p.m.) at 040-642154888
11. Liability
We are always fully liable for claims based on damages caused by us, our legal representatives or vicarious agents:
- in case of injury to life, body or health,
- in case of intentional or grossly negligent breach of duty,
- in case of guarantee promises, if agreed, or
- insofar as the scope of application of the Product Liability Act is opened.
In case of breach of essential contractual obligations due to slight negligence by us, our legal representatives or vicarious agents, the liability is limited to the foreseeable damage typical for the contract at the time of its conclusion. Otherwise, claims for damages are excluded.
12. Code of Conduct
We have submitted to the following codes of conduct:
13. Dispute Resolution
We are not obliged or willing to participate in dispute resolution proceedings before a consumer arbitration board.
14. Final Provisions
If you are an entrepreneur, German law shall apply, excluding the UN Convention on Contracts for the International Sale of Goods.
If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.