Accessibility declaration


We strive to make our websites accessible in accordance with the Hamburg Disability Equality Act (HmbBGG) and the Ordinance on the Enforcement of the Act (HmbBITVO), as well as the BFSG and BFSGV. This declaration on accessibility applies to the domain: https://www.travelite.com

Status of compatibility with the requirements


This website is partially compatible with the HmbBGG and HmbBITVO, as well as according to BFSG and BFSGV, due to the following incompatibilities or exceptions.


Our products and services can be found, accessed and used by people with disabilities in the usual way, without particular difficulty and generally without outside help.

Description of the service

We offer the sale of suitcases and luggage on our website.


Descriptions and explanations that are necessary to understand the performance of the service


Non-accessible content


The following content is not accessible as it is not compatible with the underlying harmonised standard EN 301 549:

  • Many pages contain images without labelling. It is difficult to navigate to the images using screen readers.
  • On some pages there are links without link text.
  • On almost all pages there is an 'object' element without labelling. These can contain audio or videos, for example.
  • On almost all pages there are list elements that are not part of a list.
  • The contrast between text and background is too low on almost all pages.
  • There is no title on individual pages.
  • On one page there is an 'iframe' element without labelling. Navigation with screen readers to the iframe is difficult.
  • There is no language in the HTML on some pages.
  • There are form fields without labelling on almost all pages. It is difficult to navigate to the form fields with screen readers.
  • There are buttons without labelling on almost all pages. It is difficult to navigate to the buttons with screen readers.
  • On some pages there are headings that have no labelling or contain the aria-hidden attribute and are therefore not accessible for screen readers.
  • The meta viewport prevents zooming on almost all pages. Deactivating the zoom makes it more difficult for people with visual impairments to read page content.
  • There are invalid aria attribute values on almost all pages. These are not recognised by screen readers and are therefore not displayed correctly.
  • There are invalid Aria attribute values on almost all pages. These are not recognised by screen readers and are therefore not displayed correctly.
  • On some pages, the values of 'autocomplete' attributes are not correct. As a result, these may not be recognised by the browser.
  • There are focusable elements on a page that are labelled as decorative and are therefore accessible for assistive technologies, but should actually be ignored.
  • On almost all pages, a superordinate element lacks the appropriate subordinate elements. This can confuse screen reader users, as content is expected but none is there.
  • On several pages, there are elements with the Aria-hidden attribute that can be focussed at the same time. As a result, these elements are accessible for assistive technologies even though they should be hidden.
  • On almost all pages there are elements whose Aria ID appears several times. This makes it difficult to navigate the website with screen readers.
  • On almost all pages, there are lists that contain elements that do not belong in lists. As a result, the lists may not be output correctly by assistive technologies.


This statement was created on 26/06/2025. The statement was created using the Eye-Able® technology from Web Inclusion GmbH. Eye-Able Report ® - a product of Web Inclusion GmbH - has run through all machine-verifiable test steps. Manual tests were also carried out.

Feedback and contact details


Do you have a comment or suggestion regarding barriers on this website? Please get in touch with us. We will explain which barriers exist. You can find out what exceptions we have made. We will answer your questions as quickly as possible, but at the latest within the statutory period of one month. Thank you for your feedback. You can contact us at the following address:

Marek Kalisch
e-commerce.d2c@travelite.de


Arbitration centre


If no satisfactory solution is found to your query regarding the accessibility of our websites, you can contact an arbitration centre. Its task is to resolve disputes between people with disabilities and federal public bodies. The aim is not to find winners or losers. Rather, the aim is to find a solution to a problem together and out of court with the help of the conciliation centre. The conciliation procedure is free of charge. You also do not need legal advice. You can contact the conciliation body at the following address:

Schlichtungsstelle HmbBGG

Dammtorstraße 14

20354 Hamburg
schlichtungsstelle-hmbbgg@soziales.hamburg.de
https://www.hamburg.de/politik-und-verwaltung/behoerden/sozialbehoerde/themen/behinderung/schlichtungsstelle-behinderung


Market surveillance authority


The contact details of the market surveillance body responsible for us are:

Market surveillance authority of the federal states for the accessibility of products and services Magdeburg

Disclaimer


The automatic check of the web content took place on 26/06/2025. The Google Chrome browser version 136.0.7103.92 was used. In principle, Web Inclusion GmbH cannot accept any liability for such checks due to differences in the source code, the use of a different web/app version or use on a different operating system and/or web browser. Manual tests by the website operator are also necessary for a complete check.